Refund and Returns Policy
Thank you for shopping at Tyler The Creator Merch Shop US. We value your satisfaction and aim to provide a smooth shopping experience. This Refund, Order Modification, and Cancellation Policy explains the terms and conditions related to refunds, order changes, and cancellations for products purchased through our online store. By placing an order on tylerthecreatormerchshopus.com, you agree to the following guidelines. Please review them carefully.
1. Order Modification & Cancellation Criteria
1.1 Order Modification
Orders may be modified within 24 hours of the time of purchase.
1.2 Order Cancellation
Orders may be canceled within 24 hours of purchase. A restocking fee of $4.99 USD will be applied to each canceled order.
Please note that once an order has been processed or shipped, we cannot guarantee cancellation or modification. To request a change or cancellation, please contact us as soon as possible at:
📧 support@tylerthecreatormerchshopus.com
2. Refund Eligibility
Refunds are only available under the following conditions:
- You do not receive your ordered items (subject to investigation).
- You request cancellation within 24 hours of placing your order.
3. Refunds & Store Credits
3.1 Refunds
Once approved, refunds will be processed within 3 business days and returned to the original payment method used during checkout.
3.2 Store Credits
In certain cases, we may offer store credit instead of a monetary refund. Store credits are valid for a limited period and can be applied toward future purchases on our website.
4. Contact Us
If you have any questions regarding this Refund and Cancellation Policy, please contact our support team:
📧 support@tylerthecreatormerchshopus.com
You can also reach us anytime through our Contact page, or learn more about who we are on our About Us page.